On launch of the software, there can be an issue where no installation or activation is happening. This can be caused by the system having incorrect Product Key or Service Tag. You need to apply product key or service tag using the provided software on windows.
As a courtesy to our customers, we try to assist you even before you contact us. Please reply to this thread if you encounter any issue in installing or activating the product. We always try our best to help our customers out.
Note: Require working internet connection to enable AutoCAD online. The software and its databases are hosted online. You can download newer databases and software versions from Autodesk website. These databases and software versions are specifically created for each product version. The certificates issued to you are for particular database and software version corresponding to the product version you are using.
We have disabled sales of unsupported product keys and therefore we don't sell software keys or keys for older Autodesk products. If you have tried to supply product key for a product that is no longer for sale or if you are supplying it to a customer, please reach out to your customer support via support.autodesk.com. Consider to replace your product key if you have supplied it to a customer.
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